Terms of Service - Taipei 101 Observatory - Online Shopping

Home Terms of Service

Terms of Service

When you join the Taipei 101 Observatory Book Tickets Online Website, it means that you have read carefully, clearly understood and agreed to accept all the contents of the terms of service.


Taipei Financial Building Co., Ltd. (namely "Taipei 101", "TAIPEI 101") and "Taipei 101 observatory-Book tickets online" (https://www.taipei-101 .com.tw/ Book tickets online, hereinafter referred to as "this website") provides you with services and regulates various rights and obligations, please be sure to read the terms of service and the privacy protection policy of this website before you continue to browse, enter and When using this website, it means that you have agreed to accept the entire content of the terms of service, and Taipei 101 will regard it as a mutual agreement between you and Taipei 101 on the use of this website.

The company may add, delete, or revise the content of the terms of service based on needs, and replace individual notices with announcements. When you use the specific services of this website, please abide by the terms of use of the official website of Taipei 101 and the terms of service or related regulations announced separately on this website according to the nature of the specific services; it is recommended that you pay attention to relevant revisions regularly. If you continue to use the services of the Taipei 101 official website after any revision, it will be deemed that you have read, understood and agreed to accept the relevant revisions that have been completed; Any content of the agreed terms, please stop using this service immediately.


If you are under the age of 20, you should read, understand and agree to all the contents of the terms of service before your parents (or guardians) can use this service. When you use or continue to use this service, it is presumed that your parent (or guardian) has read, understood and agreed to accept all the contents of this service term and its subsequent revisions.


1. Service scope

1.1 The services provided by this website are limited to the use of members of this website. The services provided include but are not limited to sales of goods and services/events, reservations, content browsing, and marketing information of goods/services/events by email, telephone or other means. To provide and contact, or to add other services such as membership services in the future. Taipei 101 reserves the right to change or terminate various service items, content and functions at any time without separate notice.

1.2 You agree that the transactions generated by your use or shopping on this website will be notified by email or telephone. After the order transaction is completed, you agree that Taipei 101, the provider of the product or service, will contact you for activities or to pick up the product.


2. Member account number and password

2.1 In order to ensure the security of transactions on this website, please become a member of this website first.

2.2 Members should complete the registration process, provide the information required in the membership registration and transaction process, and ensure that all the information provided is correct and complete; if the information provided by the member changes afterwards, please update the retained information immediately data of. If the member fails to provide information, fails to provide information in the specified manner, fails to update the information, or the information provided is incorrect or inconsistent with the facts, the company has the right to suspend or terminate your account and rights without prior notice.

2.3 Please post correct personal information in the member center to avoid affecting member rights and consumption qualifications.


3. Transaction and invoice

3.1 The number of goods/services/events (seats) provided by this website is limited. Please complete the order and payment procedure as soon as possible after purchasing. The shopping cart is only for temporary storage, and the number (seats) of goods/services/events cannot be reserved; if Other consumers have completed the order payment process first, the system will remind you that the product/service/event is sold out before you proceed to the order payment process, please remove this item from the shopping cart or the order that has not completed payment.

3.2 This website currently provides online credit card payment. Members must pay with their own credit card when checking out; if any credit card is found to be stolen without the cardholder's permission, this website can suspend or terminate its membership. We will also assist in judicial investigations and pursue legal action. In order to protect the privacy and rights of members, this website does not retain financial information such as credit card numbers registered by members on the website.

3.3 You can go to "Member Center>My Orders>Reserved" to modify the order. The modified order is limited to the cancellation of the entire order. After the cancellation, you can re-order, and partial refunds cannot be made. Modification orders for each item are limited to:

Before the goods are verified and picked up

Before the service was provided and not yet used

Before the start of the event, and those who have not yet written off the admission

3.4 For the "electronic invoice" issued by consumption on this website, you can choose to deposit it in the membership vehicle, common vehicle, triple unified invoice, or donate. Paper invoices are not provided; if the invoice wins a prize, it will be The form of invoice you choose will notify you of winning and redemption. Taipei 101 uploads to the integrated service platform within the time limit according to the Ministry of Finance's "Key Points for Implementation of Electronic Invoices" for storage. You can use the electronic invoice integration platform of the Ministry of Finance to check invoices (including discounts) and consumption records, or use "Member Center > Consumption" "Record" to query the invoice number and transaction details.

3.5 For the products/services/events on this website, please refer to the announcements on each project webpage. Taipei 101 reserves the right to change and modify.

Member Terms of Use

  1. Use "Taipei 101 Observatory-Book tickets online" (Taipei 101 observatory- Book tickets online, website https://www.taipei-101.com.tw/book-ticket-online, hereinafter referred to as this website), It must comply with the laws and regulations of the Republic of China, the place of action, or relevant international laws and regulations; members must bear full responsibility for all actions performed using their member accounts.
  2. When a member uses this website, it means that he has fully read, understood and agreed to accept the content announced on this website. Taipei 101 reserves the right to add, delete, and revise relevant announcements at any time without individual notification. It is recommended to check the announcements on this website regularly. If the member continues to use this website after the addition, deletion and modification of the announcement, it is deemed that the member has read, understood and agreed to accept the modification or change of the terms.
  3. Do not use this website for illegal purposes or in illegal ways, or engage in acts that infringe on the rights and interests of others or violate the law.
  4. The goods or services provided by Taipei 101 and its partners on this website are protected by law; no one may use them without prior authorization.
  5. If Taipei 101 and its partners are requested by a third party or punished by an administrative agency due to any behavior of a member using this website, Taipei 101 has the right to request damages from the member, including but not limited to litigation costs and attorney fees and loss of goodwill.
  6. If a member uses this website in violation of law or copyright, Taipei 101 has the right to temporarily or permanently terminate the member's right to use this website without prior notice.



  1. When the following situations occur, this website has the right to stop and suspend the operation of this website:

(1) When replacing, upgrading, maintaining or constructing related software and hardware equipment of this website. Taipei 101 will make an announcement or notice in an appropriate way in advance if the replacement, upgrade, maintenance or construction of predictable software and hardware equipment may cause system interruption or suspension.

(2) When a sudden equipment failure occurs.

(3) When this website cannot provide services due to force majeure.

2. Taipei 101 shall not be liable for compensation for any direct, indirect, derivative property or non-property damages arising from the use of this website or the use of this website.


Membership termination and Taipei 101 notification obligation:

  1. Taipei 101 has the right to change the content of various services, or temporarily or permanently terminate the provision of goods or services to any member.
  2. If a member decides to stop the membership of Taipei 101, please inquire through Taipei 101 customer service (Tel: 02-8101-8800) or make an inquiry on the official website of Taipei 101 [Contact Us].
  3. From the date of membership cessation, the member will lose all the rights and interests of Taipei 101 related members.